• (3 reviews)

Communication skills

  • Time icon 6 days
  • Price icon €3,240.00
  • 4-12 participants
  • Improve communication skills in an international environment
  • Recognize the influences of culture on communication
  • Know how verbal and non-verbal aspects influences your business relationships
Subscribe within 3 minutes!

For who wants to explore different communication styles

The training is suitable if you are working in an international environment. Your performance is generally satisfactory, but in certain situations your actions and communication towards others do not have the effect you had intended. Sometimes others do not understand you and react in a different way than you had expected. You want to learn how to influence communicative situations effectively, dealing with different cultural expectations on the way. You want to preserve a good working relationship with the other part.

Download brochure - PDF

Your results after Communication skills

By the end of the course, you are able to:

  • Communicate in a professional way
  • Understand the effect of one's behavior on other people
  • Express your wishes and objections clearly, while remaining respectful towards the other party
  • Show increased self-confidence in your communication with others
  • Understand your personal pitfalls and you know how to avoid them
  • Understand how to influence difficult situations without imposing your own opinions upon the other
  • 'Read' verbal as well as nonverbal communication in a multicultural environment

Content of Communication skills

This training has a strong focus on practical experience. Following various brief theoretical presentations, you will extensively practice your skills, departing from your own professional experience. You will be working on verbal and non-verbal communication, dealing with difficult others, providing and receiving feedback and dealing with unproductive emotions. The training will be given in English.

The course covers the following subjects:

  • Dealing with difficult partners
  • Interaction and interaction styles
  • Giving and receiving feedback
  • Establishing personal boundaries
  • Dealing with unproductive emotions

Keep developing your soft skills with New Heroes

Upon completion of your training you will receive 6 months of access to the online platform New Heroes, where you can continue working on your skills in the field of personal strength, communication and leadership. Everything at your own pace, wherever and whenever you want. Visit www.newheroes.com/en/ for more information.



Goal-setting meeting

Your motivations and learning goals are discussed in a face-to-face meeting with your trainer. You will complete an online competency scan and questionnaire in preparation for this meeting. The trainer uses this to check that the course meets your learning needs and expectations. On conclusion you will often receive study materials or a task, to prepare you for an immediate start.


Training days

The total duration of the training course is 3 months. The training consists of an goal-setting meeting, 3 blocks of 2 days and intervision meetings.

Block 1, 2 and 3:

  • day 1: from 10.00 to 20.00 
  • day 2: from 09.00 to 16.30
Group size


The maximum group size for the training course is 12 participants.



On completion of the training course and subject to attendance and active participation, Schouten & Nelissen will award a certificate. Our certificates are highly regarded in the business community.

Dates & Locations

Select a startdate

  • Tue. 12 November 2019
    Available places: 4
    Lesson days and times
    • Tue. 12 November 2019
      10:00 - 20:00
    • Wed. 13 November 2019
      09:30 - 17:00
    • Tue. 10 December 2019
      10:00 - 20:00
    • Wed. 11 December 2019
      09:30 - 17:00
    • Tue. 14 January 2020
      10:00 - 20:00
    • Wed. 15 January 2020
      09:30 - 17:00

    WestCord Fashion Hotel Amsterdam
    Hendrikje Stoffelsstraat 1

    • You may take an option for 2 weeks without any obligations.
  • Mon. 10 February 2020
    Lesson days and times
    • Mon. 10 February 2020
      10:00 - 20:00
    • Tue. 11 February 2020
      09:30 - 17:00
    • Mon. 09 March 2020
      10:00 - 20:00
    • Tue. 10 March 2020
      09:30 - 17:00
    • Mon. 06 April 2020
      10:00 - 20:00
    • Tue. 07 April 2020
      09:30 - 17:00

    Bilderberg Parkhotel Rotterdam
    Westersingel 70

    • You may take an option for 2 weeks without any obligations.
  • Wed. 15 April 2020
    Lesson days and times
    • Wed. 15 April 2020
      10:00 - 20:00
    • Thu. 16 April 2020
      09:30 - 17:00
    • Wed. 13 May 2020
      10:00 - 20:00
    • Thu. 14 May 2020
      09:30 - 17:00
    • Wed. 10 June 2020
      10:00 - 20:00
    • Thu. 11 June 2020
      09:30 - 17:00

    Regardz Eenhoorn Amersfoort
    Barchman Wuytierslaan 2

    • You may take an option for 2 weeks without any obligations.


Training course 

The training course costs € 3240,00 (excluding 21% VAT). 

Do you follow the course privately or via a VAT-exempt organization (for example the government, healthcare or financial institution)? We offer you the possibility to pay no VAT over the course that you would like to register for and also over those items that are inextricably connected to this specific course. If you chose for the VAT-exempt option, the investment in your course will be € 3564,00. This option can be selected on the registration form found online, or you can indicate this during your personal registration over the telephone.

Course material

During the course, study material will be used. Additional costs of € 192,59 (excluding VAT) will be charged.

You will receive:

  • The Stumbling blocks of the mind(e-book)
  • Feedback (ENG)
  • Am I making myself clear (ENG)
  • The Floor is Yours (ENG)
  • Ten influencing skills (ENG)
  • NewHeroes 6 months license
  • Material package
  • Learning environment

The package also contains specific material used in this training course, such as: hand-outs, personal license for the learning community and online tests/scans. You will receive 6 months of access to the New Heroes online platform at the end of your training. If you are already in possession of the above literature or for any other reason do not want us to supply the literature, please indicate this in the comments field on the online registration form or during your telephone registration.

Catering and accommodation

On training days with evening programs, accommodation, coffee/tea and an extensive buffet lunch costs € 420,00 (excluding VAT). 


You also have the option of booking an individual dinner for € 39.00 (excluding 9% VAT) and/or an overnight stay for € 115.00 (excluding 9% VAT). Dinner is served after the training course.


You will receive an invoice upon receipt of your enrollment form. Please insure payment is settled within 30 days or before start of the training, at the latest.



Write your review


Please enter your name
Enter a valid emailadress


Tell us about your experiences

You may take an option for 2 weeks without any obligations.
Prisca Egter van Wissekerke
Advice? +31 (0)418 688 510

Related Trainings