Negotiation skills

  • Time icon 2 days
  • Price icon €995.00
  • 4-12 participants
  • Create win-win situations
  • Achieve your goal and keep your relationship intact
  • Never again defend contradictory interests
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For those who want to negotiate with focus and keep their relationship intact

You work at management level and constantly negotiating and dealing with internal or external conflicts of interest. You always try to maintain a good relationship with the people you are negotiating with, but do not always get the results you want. You want to improve your personal negotiating effectiveness.

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Your results after Negotiation skills

By the end of the course, you are able to:

  • Establish an atmosphere of trust and interdependence
  • Understand the basic communication skills to promote win-win negotiations
  • Understand the key factors promoting successful negotiations  
  • Explain your interest and viewpoints to others in an effective way
  • Use communication skills as giving feedback to de-escalate communication
  • Understand your style of managing conflicts and how it affects your negotiations
  • Recognize and deal with manipulation in negotiations

Content of Negotiation skills

In successful negotiation processes, parties investigate their seemingly conflicting interests and try to uncover what is really at stake. In most cases, underlying interests are surprisingly diverse and often form the key to win-win negotiations. To get to this level, you need to establish a relationship that is built on trust and interdependence. Creating room for decisive yet agile communication with respect for each other's points of view.

The course covers the following subjects:

  • Key ingredients of the win-win negotiation: content, atmosphere, power balance and procedures
  • Tools and rules to move negotiations in the right direction to achieve your goals
  • Conflict / negotiation styles and their effects: win-win, win-lose and lose-lose negotiation
  • Escalating and de-escalating behavior
  • Negotiation exercises
  • How to prepare for a good negotiation
  • Raising the bar: using different negotiation styles
  • Power and dependency
  • How to deal with manipulation and 'dirty tricks'
  • Negotiation lab: practice and integrate skills  

This course is based on learning by doing. We accelerate the learning process through interactive homework assignments, presentations, group exercises, buddy coaching, discussions, personal case studies and action planning. By engaging your manager you will get sustainable results.

Keep developing your soft skills with New Heroes

Upon completion of your training you will receive 6 months of access to the online platform New Heroes, where you can continue working on your skills in the field of personal strength, communication and leadership. Everything at your own pace, wherever and whenever you want. Visit for more information.



Online kick-off

The online kick-off, in which you review your work situation and determine your learning goals, takes place in the digital learning environment, You will start the workplace tasks relevant to your personal work situation seven days before commencement of the training course.


Training days

The total duration of the training course is 5 weeks. The training course consists of a goal-setting online kick-off and 2 blocks of 1 day. Your time investment is approximately two hours of self study per week: theoretical and practical through the MijnSN learning community.

Online start

  • Seven days before block 1

Block 1 and 2

  • 1 day from 9.30 AM till 5.00 PM
Group size


The maximum group size for the training course is 12 participants.



On completion of the training course and subject to attendance and active participation, Schouten & Nelissen will award a certificate. Our certificates are highly regarded in the business community.

Dates & Locations

Select a startdate

  • Wed. 18 March 2020
    Lesson days and times
    • Wed. 18 March 2020
      09:30 - 17:00
    • Wed. 08 April 2020
      09:30 - 17:00

    BCN Utrecht (Daltonlaan)
    Daltonlaan 100
    3584 BJ UTRECHT

    • You may take an option for 2 weeks without any obligations.


Training course 

The training course costs € 995,00 (excluding 21% VAT). 

Do you follow the course privately or via a VAT-exempt organization (for example the government, healthcare or financial institution)? We offer you the possibility to pay no VAT over the course that you would like to register for and also over those items that are inextricably connected to this specific course. If you chose for the VAT-exempt option, the investment in your course will be € 1094,50. This option can be selected on the registration form found online, or you can indicate this during your personal registration over the telephone.

Course material

During the course, study material will be used. Additional costs of € 87,00 (excluding VAT) will be charged.

You will receive:

  • NewHeroes 6 months license
  • Material package
  • Learning environment
  • Negotiation Genius

The package also contains specific material used in this training course, such as: hand-outs, personal license for the learning community and online tests/scans. You will receive 6 months of access to the New Heroes online platform. If you are already in possession of the above literature or for any other reason do not want us to supply the literature, please indicate this in the comments field on the online registration form or during your telephone registration.

Catering and facility costs

Facility costs, coffee/tea and an extensive buffet lunch costs € 140,00 (excluding VAT).


You will receive an invoice upon receipt of your enrollment form. Please insure payment is settled within 30 days or before start of the training, at the latest.



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You may take an option for 2 weeks without any obligations.
Judith Hoogkamp
Advice? +31 (0)418 688 510

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