Problem solving and decision making

  • Time icon 2 days
  • Price icon €995.00
  • 4-12 participants
  • Improve your problem analyses skills
  • Improve your insight into the various interests of stakeholders
  • This course is based on learning by doing - work on your own casuistics
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What can you expect from the training?

Overview

Learn how to take the right decisions

You work at the management level and want to increase your creativity in problem solving by applying a structured approach to problems, and as a result learn how to take better decisions.

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Your results after Problem solving and decision making

By the end of the course, you will be able to:

  • Select and define problems, assessing their wider consequences and impact
  • Assess different stakeholder perspectives, risks and barriers to action
  • Take informed decisions and feel comfortable dealing with uncertainty and ambiquity
  • Contribute confidently to group decision making
  • Analyse problems to identify root causes
  • Identify realistic solutions to achieve continuous improvement
  • Apply a creative approach in the development of these solutions
Program

Content of Problem solving and decision making

As the world becomes more complex and our work increasingly interdependent, solving problems and making decisions is more challenging than ever before. It involves an active interest in what drives stakeholders in and around the decision making unit. Using a structured approach to problem solving enables you to broaden your range of creative solutions and ultimately make higher quality decisions.

The course covers the following subjects:

  • Decision making in groups
  • Selecting the problem to solve
  • Choosing the approach
  • Problem environment: stakeholder analysis
  • Defining the problem (SMART)
  • Data collection
  • Identify causes
  • Root cause analysis
  • Converging and selecting the cause to focus on (Pareto analysis)
  • Solutions: generating ideas
  • Designing solutions
  • Decision making

This course is based on learning by doing. We accelerate the learning process through interactive homework assignments, presentations, group excercises, buddy coaching, discussions, personal case studies and action planning. By engaging your manager you will get sustainable results.

Keep developing your soft skills with New Heroes

Upon completion of your training you will receive 6 months of access to the online platform New Heroes, where you can continue working on your skills in the field of personal strength, communication and leadership. Everything at your own pace, wherever and whenever you want. Visit www.newheroes.com/en/ for more information.

Program

Intake

Online kick-off

The online kick-off, in which you review your work situation and determine your learning goals, takes place in the digital learning environment, MijnSN.nl. You will start the workplace tasks relevant to your personal work situation seven days before commencement of the training course.

Program

Training days

The total duration of the training course is 5 weeks. The training course consists of a goal-setting online kick-off and 2 blocks of 1 day. Your time investment is approximately two hours of self study per week: theoretical and practical through the MijnSN learning community.

Online start

  • Seven days before block 1

Block 1 and 2

  • 1 day from 9.30 AM till 5.00 PM
Group size

Participants

The maximum group size for the training course is 12 participants.

Certificate

Certificate

On completion of the training course and subject to attendance and active participation, Schouten & Nelissen will award a certificate. Our certificates are highly regarded in the business community.

Dates & Locations

Select a startdate

  • Mon. 11 September 2017
    Amsterdam
    Lesson days and times
    • Mon. 11 September 2017
      09:30 - 17:00
    • Mon. 02 October 2017
      09:30 - 17:00

    Location
    Regardz Planetarium Amsterdam
    Kromwijkdreef 11,
    1108 JA, Amsterdam

    • You may take an option for 2 weeks without any obligations.
  • Thu. 02 November 2017
    Eindhoven
    Lesson days and times
    • Thu. 02 November 2017
      09:30 - 17:00
    • Thu. 23 November 2017
      09:30 - 17:00

    Location
    Regardz Gele Kegels Eindhoven
    Kennedyplein 1 - 5,
    5611 ZS, Eindhoven

    • You may take an option for 2 weeks without any obligations.
  • Tue. 12 December 2017
    Utrecht
    Lesson days and times
    • Tue. 12 December 2017
      09:30 - 17:00
    • Tue. 09 January 2018
      09:30 - 17:00

    Location
    BCN Utrecht Centrum
    Catharijnesingel 48,
    3511 GC, Utrecht

    • You may take an option for 2 weeks without any obligations.
Investment

Investment

Training course

The training course costs € 995,00 (excluding 21% VAT). This amount excludes training materials, catering and accommodation costs.

Do you follow the course privately or via a VAT-exempt organization (for example the government, healthcare or financial institution)? We offer you the possibility to pay no VAT over the course that you would like to register for and also over those items that are inextricably connected to this specific course. If you chose for the VAT-exempt option, the investment in your course will be € 1.094,50. This option can be selected on the registration form found online, or you can indicate this during your personal registration over the telephone.

Training materials

During the course training materials will be used. Additional costs of € 72,00 (excluding VAT) will be charged.

Catering and accommodation

Accommodation, coffee/tea and an extensive buffet lunch costs € 140,00 (excluding VAT).

Payment

You will receive an invoice upon receipt of your enrollment form. Please insure payment is settled within 30 days or before start of the training, at the latest.

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You may take an option for 2 weeks without any obligations.
Advice? Call 0418-688510
Prisca Egter van Wissekerke
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