Change conflicts into a positive direction
- See the bright side of conflicts: Seize the opportunities!
- Effectively handle conflicts and differences of opinion
- Be the boss of your own emotions and those of others
Target audience
Conflicts are a recurring theme in your work. Perhaps they are something you tend to avoid. Now, you want to learn how to deal with resistance, differences of opinion and conflicts. You are searching for the right approach to practise and improve your conflict skills.