How to be assertive

The key to assertive communication is to learn by doing. The various exercises in this training teach you to set your boundaries, give effective feedback and deal with tension and self-defeating thoughts. You’ll learn to see difficult situations from a new perspective. This increases your personal effectiveness and makes you more visible within your organisation.

The following subjects are covered: 

• Making choices based on your values
• Dealing with self-defeating thoughts
• Giving and receiving feedback
• Making and declining requests
• Setting boundaries

The online assignments prepare you for the in-person training sessions. During the sessions, you will practise the techniques and learn to apply them to your real-life work situation.

• You formulate your opinion decisively
• You are more visible within your organisation
• You set boundaries for unacceptable behaviour
• You provide effective feedback