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Communication skills (also online)

You can start in November.


For who wants to explore different communication styles

  • Improve communication skills in an international environment
  • Recognize the influences of culture on communication
  • Know how verbal and non-verbal aspects influences your business relationships

Target audience

The training is suitable if you are working in an international environment. Your performance is generally satisfactory, but in certain situations your actions and communication towards others do not have the effect you had intended. Sometimes others do not understand you and react in a different way than you had expected. You want to learn how to influence communicative situations effectively, dealing with different cultural expectations on the way. You want to preserve a good working relationship with the other part.

Virtual classes or classes on location: you make the choice

Our main goal is that you continue your development by attending trainings, in a way that suits you best. As of June 1, you can opt to enroll in a training on location. We will make sure the training environment is safe, taking into account the rules that are set out by our government regarding hygiene and safety. You can read all about these measures here: https://www.sn.nl/over-schouten-en-nelissen/coronamaatregelen/.

If you prefer to train virtually, we cater to this wish as well. In our Virtual Classroom you will meet your trainer and co-participants. We have made one alteration: a training that is originally planned in one day, will be divided into two sessions of 4 hours each. This way you will not spend a whole day behind your computer and it will ensure you stay fit and alert. After your final registration in our systems, the extra session of 4 hours will be planned by the trainer, in consultation with you and the other participants in your group.

We guarantee you will get the same quality and results from a virtual training, as you would have obtained by training on location. For more information please check: www.sn.nl/opleidingen-en-trainingen/virtual-classroom-en. Should you have any additional questions, please contact us at 0418 688 510) or at voorlichting@sn.nl. We’d be happy to help you.

More about this course


Subjects

For who wants to explore different communication styles

Target audience

The training is suitable if you are working in an international environment. Your performance is generally satisfactory, but in certain situations your actions and communication towards others do not have the effect you had intended. Sometimes others do not understand you and react in a different way than you had expected. You want to learn how to influence communicative situations effectively, dealing with different cultural expectations on the way. You want to preserve a good working relationship with the other part.

Virtual classes or classes on location: you make the choice

Our main goal is that you continue your development by attending trainings, in a way that suits you best. As of June 1, you can opt to enroll in a training on location. We will make sure the training environment is safe, taking into account the rules that are set out by our government regarding hygiene and safety. You can read all about these measures here: https://www.sn.nl/over-schouten-en-nelissen/coronamaatregelen/.

If you prefer to train virtually, we cater to this wish as well. In our Virtual Classroom you will meet your trainer and co-participants. We have made one alteration: a training that is originally planned in one day, will be divided into two sessions of 4 hours each. This way you will not spend a whole day behind your computer and it will ensure you stay fit and alert. After your final registration in our systems, the extra session of 4 hours will be planned by the trainer, in consultation with you and the other participants in your group.

We guarantee you will get the same quality and results from a virtual training, as you would have obtained by training on location. For more information please check: www.sn.nl/opleidingen-en-trainingen/virtual-classroom-en. Should you have any additional questions, please contact us at 0418 688 510) or at voorlichting@sn.nl. We’d be happy to help you.

  • Improve communication skills in an international environment
  • Recognize the influences of culture on communication
  • Know how verbal and non-verbal aspects influences your business relationships

You will learn this in Communication skills (also online)

This training has a strong focus on practical experience. Following various brief theoretical presentations, you will extensively practice your skills, departing from your own professional experience. You will be working on verbal and non-verbal communication, dealing with difficult others, providing and receiving feedback and dealing with unproductive emotions. The training will be given in English.

The following subjects are covered:

  • Dealing with difficult partners
  • Interaction and interaction styles
  • Giving and receiving feedback
  • Establishing personal boundaries
  • Dealing with unproductive emotions

New Heroes

During this training you get access to the online platform New Heroes. You will get to work actively with some assignments from the New Heroes learning trips. You can also continue to work on your own personal strength, communication and leadership skills on your own initiative. Everything at your own pace, wherever and whenever you want. 

Results

  • Communicate in a professional way
  • Understand the effect of one's behavior on other people
  • Express your wishes and objections clearly, while remaining respectful towards the other party
  • Show increased self-confidence in your communication with others
  • Understand your personal pitfalls and you know how to avoid them
  • Understand how to influence difficult situations without imposing your own opinions upon the other
  • 'Read' verbal as well as nonverbal communication in a multicultural environment

Costs

If a course day is given virtually, the facility costs will be canceled.

Training course 

The training course costs € 3495,00 (excluding 21% VAT). 

Do you follow the course privately or via a VAT-exempt organization (for example the government, healthcare or financial institution)? We offer you the possibility to pay no VAT over the course that you would like to register for and also over those items that are inextricably connected to this specific course. If you chose for the VAT-exempt option, the investment in your course will be € 3884,50. This option can be selected on the registration form found online, or you can indicate this during your personal registration over the telephone.

Course material

During the course, study material will be used. Additional costs of € 141,14 (excluding VAT) will be charged.

You will receive:

  • Learning environment
  • NewHeroes 6 months license
  • Material package
  • Improve your communication skills

The package also contains specific material used in this training course, such as: hand-outs, personal license for the learning community and online tests/scans. You will receive 6 months of access to the New Heroes online platform. If you are already in possession of the above literature or for any other reason do not want us to supply the literature, please indicate this in the comments field on the online registration form or during your telephone registration.

Catering and facility costs

Facility costs, coffee/tea and an extensive buffet lunch costs € 420,00 (excluding VAT). If a course day is given virtually, the facility costs will be canceled.

Programme

Start and end measurement

This course improves your skills. We can guarantee that. How? Before you start your course, you take a scan. This determines your starting level and helps set the right goals. You receive a personal report. That way, you know exactly where you stand, what you want to accomplish, and how to get there. Your trainer helps you to focus and develop, in order to reach your full potential. After your training is done, you take another scan. This end measurement shows how much you’ve grown, and where you can still develop your skills further.

Course days

The total duration of the training course is 12 weeks. The training course consists of an online kick-off and 3 blocks of 2 days. Your time investment is approximately 2,5 hours of self study a week: theoretical and practical through the MijnSN learning community.

Block 1, 2 and 3

  • day 1 from 9.30 AM till 5.00 PM
  • day 2 from 9.30 AM till 5.00 PM

You train virtual? Then we modify the course days: a training that original takes one day, will be virtual in two days of 3,5 hours. In this way we ensure that you do not spend full days behind your screen and you stay fresh enough to absorb the information. View the schedule for your course days and times.

Participants

The maximum group size for the training course is 12 participants.

Mentor

Real learning starts with the practical application of what you have learned. You will commence several practical assignments within your own organization, selecting a mentor to supervise and stimulate your learning process - before the first meeting. The mentor could be your manager or a (senior) colleague. For more information on the mentor's role please visit www.sn.nl/mentor. After three weeks you will take your experiences in this regard to the next meeting.

Certificate

On completion of the training course and subject to attendance and active participation, Schouten & Nelissen will award a certificate. Our certificates are highly regarded in the business community.

Start now with Communication skills (also online)

For example on Thu. 12 November in AMSTERDAM

Communication skills (also online)

€ 3.495,00 VAT not applied

Starts on Thu 12 November 2020, AMSTERDAM


Materials € 141,14 VAT not applied

Arrangement € 420,00 VAT not applied

Total

€ 4.056,14 VAT not applied

Incl. material and arrangements

Request quote

Questions or need advice?

Click on the links below to get in touch

Michiel van Riel

Training advisor

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