It can be tough working in an international or intercultural environment. Working together with so many different people, coming from lots of different angles, can even start conflicts from the get-go. This results in the inability for you to reach your goals, which is obviously not your objective. 

This course is the answer to all of those areas that could create tension. It teaches you all you need to know about cooperation at its finest. Your personal values and behaviour shall be put centre stage, and it shows you how to build a solid professional relationship with others. Moreover, you’ll practice interacting with people from all walks of life. 

There are techniques that enable you to prevent conflict or to nip it in the bud. These skills allow you to dive deeper into intercultural issues and how to tackle them should they rear their ugly heads in the future. 

The following subjects are covered:

• Teams and other collaborations
• How to create an effective team
• The mission and goals of a team
• Roles and responsibilities
• Team communication
• Team culture
• Team development
• The power of (cultural) diversity

New Heroes

During this training you get access to the online platform New Heroes. You will get to work actively with some assignments from the New Heroes learning trips. You can also continue to work on your own personal strength, communication and leadership skills on your own initiative. Everything at your own pace, wherever and whenever you want. 

If a course day is given virtually, the facility costs will be canceled.

Training course 

The training course costs € 995,00 (excluding 21% VAT). 

Do you follow the course privately or via a VAT-exempt organization (for example the government, healthcare or financial institution)? We offer you the possibility to pay no VAT over the course that you would like to register for and also over those items that are inextricably connected to this specific course. If you chose for the VAT-exempt option, the investment in your course will be € 1094,50. This option can be selected on the registration form found online, or you can indicate this during your personal registration over the telephone.

Course material

During the course, study material will be used. Additional costs of € 81,92 (excluding VAT) will be charged.

You will receive:

• Learning environment
• NewHeroes 6 months license blended
• Material package
• Improving teams (ENG)

The package also contains specific material used in this training course, such as: hand-outs, personal license for the learning community and online tests/scans. You will receive 6 months of access to the New Heroes online platform. If you are already in possession of the above literature or for any other reason do not want us to supply the literature, please indicate this in the comments field on the online registration form or during your telephone registration.

Catering and facility costs

Facility costs, coffee/tea and an extensive buffet lunch costs € 140,00 (excluding VAT). If a course day is given virtually, the facility costs will be canceled.

Start and end measurement

This course improves your skills. We can guarantee that. How? Before you start your course, you take a scan. This determines your starting level and helps set the right goals. You receive a personal report. That way, you know exactly where you stand, what you want to accomplish, and how to get there. Your trainer helps you to focus and develop, in order to reach your full potential. After your training is done, you take another scan. This end measurement shows how much you’ve grown, and where you can still develop your skills further.

Course days

The total duration of the training course is 6 weeks. The training course consists of an online kick-off and 2 blocks of 1 day. Your time investment is approximately two hours of self study a week: theoretical and practical through the MijnSN learning community.

Block 1 and 2

• 1 day from 9.30 AM till 5.00 PM

You train virtual? Then we modify the course days: a training that original takes one day, will be virtual in two days of 3,5 hours. In this way we ensure that you do not spend full days behind your screen and you stay fresh enough to absorb the information. View the schedule for your course days and times.

Mentor

Real learning starts with the practical application of what you have learned. You will commence several practical assignments within your own organization, selecting a mentor to supervise and stimulate your learning process - before the first meeting. The mentor could be your manager or a (senior) colleague. For more information on the mentor's role please visit www.sn.nl/mentor. After three weeks you will take your experiences in this regard to the next meeting.

Certificate

On completion of the training course and subject to attendance and active participation, Schouten & Nelissen will award a certificate. Our certificates are highly regarded in the business community.